This policy is regarding items purchased from our online e-commerce store. 

If for any reason you are not satisfied with your purchase, you may return the it in “as new” condition. Please include your receipt or invoice number. We will offer a replacement, exchange, or refund for the price you paid minus any shipping fees. If it is determined that the return is necessary due to an error we caused, the shipping fees will also be refunded.

 The item you wish to return or exchange:

  • Must be made within 30 days of purchase.
  • Must be new and in original packaging.
  • Must be return shipped in a way that insures against shipping damage.
  • If you request a refund it will be given in the same method of original payment.
  • You will receive a refund within 7 business days of receiving your return.
*It has come to our attention that some customers are taking their SuperStik and getting it powder coated for exact color matches.  While we applaud their efforts, we want to make it clear that the powder coating process may damage the internals on the SuperStik and any issues that result from this are not our responsibility.  It should also be noted that the SuperStik is a direct replacement for your factory dipstick and powder coating may flake off in some conditions.  This can result in some of the coating to enter the tube and the engine and can cause severe damage.  Please keep this in mind if you intend on modifying your SuperStik.  We recommend that it is best to NOT powder coat or alter our product in any way.  The same holds true for our oil caps.